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Pop-ups always have to be allowed. You may adjust the settings as follows:

 

Settings for Internet Explorer

  1. Open the Extras in the Explorer Menu
  2. Click on Internet options
  3. Click on Security
  4. Deactivate the control case  Block pop-ups
  5. Finish the Settings with a click on OK

 

For Firefox you may change the Settings in the menu Extras / Settings / Contents 

 

Please verify the settings of your pop-up blocker after each update of the browser.